Frequently Asked Questions

Answers to the most common questions about buying, financing, and trading in a vehicle at Certified Headquarters in St. James, NY. For anything not covered here, call us at 631-366-3700 or visit our contact page.

Inventory & Vehicles

Certified Headquarters sells used and certified pre-owned vehicles in St. James, NY. Inventory is sourced primarily from local new-car dealer trades and is updated regularly. All vehicles are NYS inspected and serviced with an oil, lube, and filter change before sale. Browse the full vehicle inventory to see what is currently available.

873 Middle Country Rd, Saint James, NY 11780, in Suffolk County on Long Island. The dealership serves buyers from St. James, Smithtown, Hauppauge, Stony Brook, Port Jefferson, Commack, and surrounding Long Island communities.

Yes. Certified Headquarters maintains a regularly updated inventory of vehicles priced under $7,500, including options in the $2,000 to $7,000 range.

Yes. A free Carfax vehicle history report is included with every vehicle in stock.

Pricing & Fees

Advertised prices reflect a financed price that includes a $2,500 down payment. Example: an advertised price of $10,000 assumes a $2,500 down payment, making the total sale price $12,500 before tax and motor vehicle fees. Call 631-366-3700 for full pricing and availability details.

No. There are no prep fees or delivery fees. Buyers pay the vehicle price plus applicable New York State sales tax and motor vehicle fees only.

An optional CPO program is available on most vehicles for $995. It includes a 6-month powertrain warranty and a full pre-delivery vehicle service. If a vehicle is already listed as Certified, the $995 fee is not included in the advertised price. Ask a sales representative for details.

Every vehicle comes NYS inspected, with a completed oil, lube, and filter service, and a free Carfax vehicle history report. No additional fees apply.

Financing

Yes. Financing is available for all credit situations through third-party lending partners. Buyers can apply for financing online before visiting the dealership. Apply for financing.

Yes. Certified Headquarters works with lending partners that specialize in bad credit and subprime auto financing. A larger down payment improves approval odds. Learn more about bad credit financing.

Yes. First-time buyers and buyers with no credit file can apply. Lending partners consider factors beyond credit score, including income and down payment amount. Learn more about no credit financing.

Trade-Ins & Selling Your Car

Yes. Certified Headquarters accepts vehicle trade-ins and provides on-site appraisals. Trade-in value can be applied toward a vehicle purchase. Get your trade-in value.

Yes. Certified Headquarters will appraise and purchase your vehicle independently of a new purchase. Sell your car to us.

Hours & Contact

Monday – Friday:9:00 AM – 7:00 PM
Saturday:9:00 AM – 6:00 PM
Sunday:11:00 AM – 4:00 PM

Certified Headquarters holds a 4.6-star rating on Google, a 4.9-star rating on CarGurus (Top Rated Dealer for 10 consecutive years), a 4.1-star rating on Cars.com, and a 4-star rating on Carfax.

Still have questions?

Our team is available by phone, email, or in person at our St. James location.

Contact Us